Our role is to administer the Disability Service Safeguards Act 2018 (Vic).

This includes setting registration standards for registered Victorian disability workers, registering Victorian disability workers, investigating complaints about registered and unregistered workers and, if necessary, prohibiting workers from providing disability services. Our structure comprises the Commissioner, the Board and the Commission, and our services commenced on 1 July 2020.

Victorian Disability Worker Commissioner

The Head of the Commission is responsible for regulating the conduct of unregistered disability workers. 

Disability Worker Registration Board of Victoria

The Board is responsible for setting registration standards for disability workers and accreditation for approved programs of study. The Board registers disability workers who meet the standards required, and responds to complaints about registered disability workers.

Victorian Disability Worker Commission

The Commission receives and investigates complaints about registered and unregistered workers, and supports the Board and Commissioner. The Commission maintains a list of registered disability workers and disability workers prohibited from providing disability services that are accessible to the public.

Our values

Our values inform what we do and how we do it: 

  • Diversity and inclusion
  • Independent and fair
  • Fearless and accountable
  • Trust and respect
  • Empathy and dignity