The Victorian Parliamentary Inquiry into Abuse in Disability Services found a long history of widespread abuse and neglect of people with disability. The Inquiry determined that more effective safeguards and oversight measures were needed to ensure disability workers deliver high quality care.

Aims of the Victorian regulation scheme

In August 2018, the Victorian Parliament passed the Disability Service Safeguards Act 2018 (the Act) to improve the quality of disability care and service standards across the community. The Act established a regulation scheme with approved accreditation standards and an approved Code of Conduct for unregistered disability workers.

The scheme started on 1 July 2020 and forms part of the Victorian Government’s ‘zero tolerance’ approach to the abuse of people with disability.

The disability worker regulation scheme aims to:

  • ensure workers have the necessary skills, experience and qualifications to provide quality services
  • stop people who pose a serious risk of harm from providing disability services in Victoria
  • enable people with disability to exercise greater choice and control in their lives, and
  • ensure people with disability receive high quality services.

Improved quality of care and service standards across the community

Registration ensures Victoria's disability workers meet independent standards for safety, skills and professionalism, no matter how they are funded or employed. 

Registered disability workers will be better positioned to promote themselves by providing evidence of the safety and quality of their services to employers and funders of disability services.

People with disability and their families can be confident that registered workers will be appropriately screened to provide quality services. Registered workers will have had to meet certain requirements under the Act to obtain registration, and will have been assessed to be safe, skilled and professional.

Disability worker helps a person with disability to play the guitar