From the commencement of the scheme on 1 July 2020, we will work with the following agencies and regulators to perform our functions and ensure the safety of people with disabilities. 

When and why to contact

For emergency police attendance, to report a non-urgent crime or event, or to report a crime anonymously.

How

000 (Emergency)
131 444 (Police Assistance Line)
1800 333 000 (Crime Stoppers)
https://www.police.vic.gov.au/contact-us 

When and why to contact

To raise a concern or make a complaint about the quality or safety of supports and services provided by any NDIS provider.

How

1800 035 544

https://www.ndiscommission.gov.au/about/contact 

When and why to contact

To search the register of practitioners or to make a complaint about a practitioner from within the 15 health professions regulated by AHPRA.

How

1300 419 495

https://www.ahpra.gov.au/About-AHPRA/Contact-Us.aspx

When and why to contact

To make a complaint about any health service provided in Victoria, or a health service that has been requested even if not delivered.

How

1300 582 113
https://hcc.vic.gov.au/contact

When and why to contact

To make a complaint or raise a concern about any public mental health service in Victoria, including accessing a service, and treatment and care provided. 

How

1800 246 054 (free call from landlines) 

(03) 9032 3328

https://www.mhcc.vic.gov.au/contact

When and why to contact

To raise a concern about child abuse, child related misconduct or failure of an organisation to comply with the Child Safe Standards. 

How

1300 782 978

https://ccyp.vic.gov.au/contact-us/

When and why to contact

To search the register or make a complaint about a registered teacher or a registered early childhood teacher.

How

1300 888 067

https://www.vit.vic.edu.au/contact-us

When and why to contact

To make a complaint about a Victorian government department, statutory authority or local council.

How

(03) 9613 6222

1800 806 314 (regional only)

https://www.ombudsman.vic.gov.au/Contact-Us

When and why to contact

For information or advice on guardianship and administration, powers of attorney, medical consent and the rights of people with disability or to make a complaint about a service provided by the Office of the Public Advocate. 

How

1300 309 337

https://www.publicadvocate.vic.gov.au/about-us/contact-us

When and why to contact

For information on the National Police Checking Service and how to apply for a nationally coordinated criminal history check.

How

(03) 8636 7111

https://www.acic.gov.au/contact-us/contact-us