We work with the following agencies and regulators to perform our functions and ensure the safety of people with disabilities. 

When and why to contact

For emergency police attendance, to report a non-urgent crime or event, or to report a crime anonymously.

How

000 (Emergency)
131 444 (Police Assistance Line)
1800 333 000 (Crime Stoppers)
https://www.police.vic.gov.au/contact-us 

When and why to contact

To raise a concern or make a complaint about the quality or safety of supports and services provided by any NDIS provider.

How

1800 035 544

https://www.ndiscommission.gov.au/about/contact 

When and why to contact

To search the register of practitioners or to make a complaint about a practitioner from within the 15 health professions regulated by AHPRA.

How

1300 419 495

https://www.ahpra.gov.au/About-AHPRA/Contact-Us.aspx

When and why to contact

To make a complaint about any health service provided in Victoria, or a health service that has been requested even if not delivered.

How

1300 582 113
https://hcc.vic.gov.au/contact

When and why to contact

To make a complaint or raise a concern about any public mental health service in Victoria, including accessing a service, and treatment and care provided. 

How

1800 246 054 (free call from landlines) 

(03) 9032 3328

https://www.mhcc.vic.gov.au/contact

When and why to contact

To raise a concern about child abuse, child related misconduct or failure of an organisation to comply with the Child Safe Standards. 

How

1300 782 978

https://ccyp.vic.gov.au/contact-us/

When and why to contact

To search the register or make a complaint about a registered teacher or a registered early childhood teacher.

How

1300 888 067

https://www.vit.vic.edu.au/contact-us

When and why to contact

To make a complaint about a Victorian government department, statutory authority or local council.

How

(03) 9613 6222

1800 806 314 (regional only)

https://www.ombudsman.vic.gov.au/Contact-Us

When and why to contact

For information or advice on guardianship and administration, powers of attorney, medical consent and the rights of people with disability or to make a complaint about a service provided by the Office of the Public Advocate. 

How

1300 309 337

https://www.publicadvocate.vic.gov.au/about-us/contact-us

When and why to contact

For information on the National Police Checking Service and how to apply for a nationally coordinated criminal history check.

How

(03) 8636 7111

https://www.acic.gov.au/contact-us/contact-us

When and why to contact

To raise a concern or make a complaint about services provided by a registered disability service provider in Victoria before 1 July 2019 or after 1 July 2019 if those services were funded or contracted by the Department of Health and Human Services, in-kind support, or funded by the Transport Accident Commission.

How

1800 677 342

https://www.odsc.vic.gov.au/about-us/contact-us/