After the full commencement of the scheme on 1 July 2020, we will accept anonymous complaints, and you can ask for your identity to remain confidential. 

If you choose to remain confidential, this can limit the extent to which we can investigate that matter or share information with the persons concerned, and potentially the outcome of the complaints management process.

Where you choose to give us your details, we will collect, use, store and protect personal information that we collect in the course of undertaking our work.

In the lead-up to the commencement of the scheme, a Privacy Policy will be developed and publicly displayed on the Commission's website. We will comply with all relevant legislation relating to privacy and data protection. You may also like to read our Privacy Statement for this website.


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