Courses

This 30-minute online course is designed for support workers and families to provide an understanding of living with epilepsy and disability.

A support worker’s relationship with a client is professional, not personal. It is important that support workers know how to keep a professional boundary - a line, between them and the client. This course has an introduction to professional boundaries followed by eight real work scenarios which show where a boundary could be crossed between a worker and a client. Working through the scenarios covered will help workers to be clear about their role and assist them in saying “no” and explaining “why” to the client if they ask them to do something that is not on their task list.

Incontinence can have a significant negative effect on a participant’s quality of life. Impacts might include body image, self-esteem and mental health. The condom catheter provides a solution to incontinence enabling a participant to feel comfortable while out in the community or at home. This course covers all the basic knowledge to assist you in performing all condom catheter application, drainage and removal tasks including: * Reasons for condom drainage * Correct application of condom catheter * How and when to remove sheath * Effective use of products involved in application and removal of the catheter

Exploring everything about change, this course will show learners how to: understand and respond to change, manage change, and communicate with others during periods of change.

A 3 Part Webinar Series in Partnership with I Can Jump Puddles.

The NDIS Practice Standards require all workers to be trained in complaint management.