Courses

This online course provides a quick introduction to the role of NDIS Plan Management.

Programs of Support (PoS) are a new way of delivering group supports over a set period of time (up to 12 weeks). Confused? You're not alone but this is absolutely essential knowledge for providers of group programs.

A support worker’s relationship with a client is professional, not personal. It is important that support workers know how to keep a professional boundary - a line, between them and the client. This course has an introduction to professional boundaries followed by eight real work scenarios which show where a boundary could be crossed between a worker and a client. Working through the scenarios covered will help workers to be clear about their role and assist them in saying “no” and explaining “why” to the client if they ask them to do something that is not on their task list.

The NDIS is complex. This course provides a quick overview of the need-to-know policy for Support Workers.

Managers, team leaders and frontline workers all need to ensure participant records and case notes are kept and are 'audit ready'. This course has been developed with Support Workers in mind and should be undertaken alongside your organisational specific requirements.

A compulsory module covering Quality, Safety & You for registered provider workforce and key personnel